Overview
Neometro chain Partners ("Neometro," "we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our investment services, visit our website, or communicate with our team. As a registered investment advisory firm, we are subject to strict regulatory requirements governing the protection of client data, including but not limited to SEC Regulation S-P, the Gramm-Leach-Bliley Act (GLBA), and applicable state privacy laws. This policy reflects our obligations under these frameworks and our commitment to transparency. By accessing our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Personal Identification Information
We collect information that identifies you as an individual, including your full legal name, date of birth, Social Security Number or Tax Identification Number, government-issued identification documents, residential and mailing addresses, telephone numbers, and email addresses. This information is required to verify your identity in compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
Financial & Investment Information
To provide investment advisory services, we collect detailed financial information including net worth and liquid asset statements, income and employment details, investment objectives and risk tolerance assessments, existing portfolio holdings and transaction history, banking and brokerage account information, and tax documentation including W-9, W-8BEN, and Schedule K-1 forms.
Technical & Usage Data
When you interact with our digital platforms, we automatically collect technical information including IP addresses, browser type and version, device identifiers, operating system, pages visited and time spent, referring URLs, and login timestamps. This data helps us maintain platform security and improve user experience.
Communications Data
We retain records of all communications with you, including email correspondence, phone call recordings (where legally required or permitted), chat logs, meeting notes, and documents exchanged. Regulatory requirements mandate that investment advisers maintain such records for a minimum of five years.
How We Use Your Information
- ◆Providing and managing investment advisory and portfolio management services
- ◆Processing transactions, distributions, and chain calls
- ◆Conducting required KYC, AML, and OFAC screening procedures
- ◆Preparing and delivering account statements, tax documents, and regulatory filings
- ◆Communicating important account updates, market insights, and investment opportunities
- ◆Complying with legal, regulatory, and contractual obligations
- ◆Detecting, investigating, and preventing fraudulent or unauthorized activity
- ◆Improving our services, platforms, and client experience
- ◆Fulfilling fiduciary duties and acting in your best interest
- ◆Conducting internal risk management and compliance reviews
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
Service Providers
We engage carefully vetted third-party service providers including custodian banks and prime brokers, fund administrators and accounting firms, legal and compliance advisors, technology and cybersecurity vendors, and background check services. These parties are contractually bound to protect your information and use it only for the specified services.
Regulatory & Legal Disclosure
We may disclose your information to regulatory bodies including the SEC, FINRA, IRS, and applicable state regulators; in response to court orders, subpoenas, or legal process; to law enforcement agencies investigating suspected illegal activity; or as required by applicable law, rule, or regulation.
Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described herein. We will notify you of any such transfer in advance.
Data Security
We implement institutional-grade security measures to protect your personal and financial information:
- ◆AES-256 encryption for all data at rest and in transit
- ◆Multi-factor authentication (MFA) for all system access
- ◆Role-based access controls limiting data access on a need-to-know basis
- ◆Continuous network monitoring and intrusion detection systems
- ◆Annual third-party penetration testing and vulnerability assessments
- ◆SOC 2 Type II certified infrastructure and data centers
- ◆Comprehensive employee privacy and security training programs
- ◆Incident response protocols meeting regulatory notification requirements
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements. Investment advisory records are maintained for a minimum of five (5) years from the date of creation, as required by SEC Rule 204-2. Certain records, including partnership agreements and incorporation documents, are maintained indefinitely. Financial transaction records are retained for seven (7) years in accordance with IRS requirements. Upon termination of our advisory relationship, we will continue to hold your information for the applicable retention period. Following expiration of the retention period, we will securely destroy or anonymize your information using industry-standard methods.
Your Rights & Choices
Access & Portability
You have the right to request a copy of the personal information we hold about you and to receive it in a structured, machine-readable format where technically feasible.
Correction
You may request correction of inaccurate or incomplete personal information. Given the financial and regulatory implications, we take data accuracy very seriously and encourage you to notify us promptly of any changes.
Opt-Out of Marketing
You may opt out of receiving non-essential marketing communications at any time by contacting your relationship manager or using the unsubscribe link in electronic communications. Note that we must continue to send you legally required notices and account-related communications.
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out of sale of personal information. To exercise these rights, please contact our Privacy Officer.
Cookies & Tracking Technologies
Our digital platforms use cookies and similar tracking technologies to enhance functionality and user experience. We use strictly necessary cookies required for platform operation, analytical cookies to understand usage patterns, and security cookies to detect and prevent fraud. We do not use third-party advertising or behavioral tracking cookies. You may configure your browser to reject cookies, however this may impact certain platform features. Our platforms do not respond to "Do Not Track" signals at this time.
International Data Transfers
Neometro chain Partners operates primarily within the United States. If your information is transferred to or processed in countries outside your jurisdiction, we ensure that adequate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities and, where applicable, compliance with EU-US Data Privacy Framework provisions.
Contact & Complaints
If you have questions, concerns, or wish to exercise your privacy rights, please contact: Privacy Officer Neometro chain Partners 1221 Avenue of the Americas, 34th Floor New York, NY 10020 Email: privacy@Neometrochain.com Phone: +1 (212) 555-0190 Secure Fax: +1 (212) 555-0191 We will respond to all privacy inquiries within 30 days. If you are unsatisfied with our response, you may file a complaint with the applicable regulatory authority.